Welcome to Capricorn Confectionery CC! These terms and conditions outline the rules and regulations for the use of our website.
1. Introduction
By accessing this website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.
2. Intellectual Property Rights
Unless otherwise stated, Capricorn Confectionery CC owns the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from https://www.capsweets.com for your own personal use subject to restrictions set in these terms and conditions.
3. Use of Our Website
- You must not republish material from this website without proper attribution.
- You must not sell, rent, or sub-license material from this website.
- You must not reproduce, duplicate, or copy material from this website for commercial purposes.
- You must not redistribute content from this website unless content is specifically made for redistribution.
4. Products and Orders
- All products listed on our website are subject to availability.
- We reserve the right to discontinue any product at any time.
- Prices for our products are subject to change without notice.
- By placing an order, you agree to provide current, complete, and accurate purchase and account information.
5. Shipping and Delivery
- We aim to process and ship orders within the specified timeframe. However, delays may occur due to unforeseen circumstances.
- We are not responsible for any delays caused by postal services or customs processes.
6. Returns and Refunds
- If you are not satisfied with your purchase, please contact us within 14 days of receipt.
- Products must be returned in their original condition for a refund or exchange.
- We reserve the right to refuse a refund or exchange if the product shows signs of use or damage.
7. Limitation of Liability
- Capricorn Confectionery CC will not be liable for any damages arising from the use of this website or products purchased from this website.
- We do not guarantee that our website will be secure or free from bugs or viruses.
8. Privacy Policy
- We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Namibia. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Namibia.
10. Changes to These Terms
We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly.
11. Contact Us
If you have any questions about these terms and conditions, please contact us at sweets@capsweets.com.
Privacy Policy
Privacy Policy
Introduction
Capricorn Confectionery CC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.capsweets.com. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
1.1 Personal Data
We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number, when you voluntarily provide it to us when placing an order, subscribing to our newsletter, or contacting us for any other reason.
1.2 Payment Information
Payment is only via EFT possible. We do not store your payment details on our servers.
1.3 Non-Personal Data
We may collect non-personal information about you, such as your IP address, browser type, operating system, access times, and the pages you have visited on our site. This information helps us improve our services and enhance your browsing experience.
2. Use of Your Information
We may use the information we collect from you in the following ways:
- To process and fulfill your orders, including sending emails to confirm your order status and shipping.
- To respond to your inquiries and provide customer support.
- To send you newsletters, promotional emails, and updates on our products and services (you can opt out at any time).
- To improve our website, products, and services by analyzing how users interact with our site.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- When required by law or to comply with a legal process.
- To protect our rights, privacy, safety, or property, and that of our users and the public.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access - You have the right to request copies of your personal data.
- The right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe